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An Herbalife Account gives you access to services such as MyHerbalife and GoHerbalife, and combines all of your existing Herbalife Accounts into one so (1) you can more easily manage your contact information; (2) your independent Herbalife Member(s) can more easily manage your relationship with them; and (3) your contact information is secured by a password that meets Herbalife's current security standards.
Last Revised on March 1, 2023
Herbalife and its affiliates and subsidiaries (“we”, “us” or “our”) respect your concerns about privacy. This Privacy Policy informs you in a FAQ format of how Herbalife uses your personal information and of the rights you have in relation to your personal information. If you have additional questions regarding this policy, you can contact us at privacy@herbalife.com.
Please note that this policy only applies to Herbalife websites and applications (“Sites”) containing a link to this policy.
You may identify the Herbalife controller of your personal information by using the chart at the end of this policy based on your country of residence. The controller of your personal information determines the purposes and means of the processing of personal information.
Please be also advised that Herbalife products are sold exclusively through our Independent Members (“members”), who are controllers of the personal information that you provide to them. You should contact them directly to understand their data practices.
Frequently Asked Questions (FAQ)
For what purposes does Herbalife collect personal information?
Where we have a contractual relationship with you, we process your personal information to perform our contract with you, provide our products and services and manage our relationship, in particular:
We also process your personal information to meet our legal obligations, in particular:
We process the personal information that you provide on the Sites for the following legitimate business purposes:
We use personal information for these purposes because we have a legitimate business interest in operating our business and providing services to our members and their customers. We take reasonable measures to ensure that the interests we pursue are balanced with your interests, rights and freedoms, which we are happy to explain upon request. You have a right to oppose certain uses of your personal information under applicable law; but in this case, you may not be able to fully benefit from our products and services.
Where required by applicable law, we will obtain your consent for the following purposes:
You can withdraw your consent at any time by letting us know at the email address below, by opting out of advertising by e-mail or SMS, or by changing the privacy settings of your browser as set out below. If you withdraw consent, you may not be able to fully enjoy our products and services.
We may also use personal information in other ways for which we provide specific notice at the time of collection.
What personal information does Herbalife collect?
We obtain the following types of personal information:
While the personal information you choose to provide to us is voluntary, certain personal information is necessary to provide you with the relevant product or service. If you choose not to provide necessary information, this may affect our ability to provide you with certain products or services.
In addition, personal information that you provide directly to us will be apparent from the context in which you provide it. For example, when you fill out a form to request information about Herbalife products or Herbalife membership, or to establish contact with a member or to participate in a challenge or sweepstake, you will provide your name, contact details and any other information requested by the form. For instance, you may voluntarily provide health and wellness information, including physical characteristics or descriptions, and other data related to your body, diet, activities, or physiology, in response to a wellness profile questionnaire. On those occasions, we may provide you additional information and choices about our intended use of your personal information, if required. If you sign up to a feature on our Sites, you will provide your name and contact information and any other information necessary to access the feature. Each form on our Sites varies in the information required and collected. Required information is indicated with an asterisk (*) on the form. You may choose to provide additional information within fields that are not required. We also collect your communication preferences, such as whether or not you wish to receive electronic marketing communications from us.
For registered members, Herbalife collects information about products you purchase online, volume and sales statistics, member’s commissions, bonuses or discounts, level, event attendance, banking information to the extent necessary to comply with tax and accounting related statutory provisions, and information voluntarily uploaded by members on the Sites, such as their leads and marketing efforts.
We may receive additional information about you from public and commercially-available sources and other third parties. If you access third-party services, such as Facebook, Google, or Twitter through the Sites, to login to the Sites or to share information about your experience on the Sites with others, we collect information from these third-party services.
Some of the content or functionality of the Sites is being provided by third parties, such as Facebook and Twitter plug-ins. These third parties receive some information about your use of our website, including through the use of cookies and similar technologies (see section on cookies below). Please consult the websites of these third parties to understand how they use your information.
Information collected by automated means
You can visit the Sites without telling us who you are. However, we collect technical information through the Sites, such as your device IP address, unique device identifier, web browser characteristics, device characteristics, operating system, language preferences, referring URLs, clickstream data, and dates and times of website visits. We collect this information in order to make a connection and display our Sites, understand your journey through the Sites and record the options that you have chosen to select. The information collected does not directly identify you but may be helpful to us for marketing purposes and improving the services we offer.
Interest-Based Advertising
On our Site, we obtain information about your online activities to provide you with advertising about products and services that may be tailored to your interests. You may see our ads on other websites because we use third-party ad services. Through these ad services, we can target our messaging to users considering demographic data, users' inferred interests and browsing context. These services track your online activities over time and across multiple websites and apps by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. The ad services use this information to show you ads that may be tailored to your individual interests. The information ad services may collect includes data about your visits to websites that serve advertisements, such as the pages or ads you view and the actions you take on the websites or apps. This data collection takes place both on our Sites and on third-party websites and apps that participate in these ad services. This process also helps us track the effectiveness of our marketing efforts.
Third-Party Analytics Services
We may use third-party analytics services on our Sites. The information we obtain through the Sites may be disclosed to or collected directly by these services.
How does Herbalife store personal information?
Herbalife stores your personal information in a centralized repository together with other information we may have about you, if any. This allows us to avoid duplication, better manage our information resources and provide you with a better service. We use this information for the purposes mentioned above and in accordance with your choices.
How long will Herbalife store personal information?
We retain your personal information for the duration of our relationship with you, plus a reasonable period to comply with applicable statute of limitations, unless a shorter retention period is required by applicable law.
With whom does Herbalife share personal information?
We share personal information we obtain about you and your customers with:
Most of our global service providers are based in the U.S. In addition, Herbalife engages local service providers in the countries where it does business. We require service providers by contract to process personal information only on our behalf and to implement measures to protect the security and confidentiality of personal information.
In addition, we may disclose personal information about you (a) if we are required or permitted to do so by law or legal process, for example due to a court order or a request from a law enforcement agency, (b) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, (c) in connection with an investigation of suspected or actual fraudulent or other illegal activity, and (d) in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, liquidation, merger, acquisition or bankruptcy procedure).
How does Herbalife transfer personal information?
Herbalife is headquartered in the U.S. In addition, members in your upline may be established in the U.S or other countries. We may transfer the personal information that we collect about you to recipients in countries other than the country in which the personal information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the personal information. When we transfer your personal information to recipients in other jurisdictions (such as the U.S.), we will protect that personal information as described in this policy.
We will comply with applicable legal requirements by providing adequate protection for the transfer of personal information to data recipients in countries outside of your jurisdiction. To the extent that these data recipients are in countries that have not been recognized by the European Commission or another relevant body as providing an adequate level of data protection, we put in place appropriate safeguards aimed at ensuring such a level of data protection, including by entering into data transfer agreements (such as EU Standard Contractual Clauses) with the data recipients. To obtain a copy of the safeguards we have put in place, please contact us as indicated below.
Herbalife's commitment to children's privacy?
The Sites are intended for general audience. In some instances, Herbalife may collect personal information from minors. Herbalife obtains the consent of the minor’s parent or legal guardian as required by applicable law. We do not knowingly collect, use or disseminate any personal information from children under the age of 16 without the consent of the child’s parent or legal guardian, taking into consideration the available technology for age verification.
What are cookies?
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. Cookies can help a website to arrange content to match your preferred interests more quickly. Some cookies may allow us to recreate and replay user sessions on our Sites.
A cookie will typically contain the name of the domain from which the cookie has originated; the "lifetime" of the cookie; and a value, usually a randomly generated unique number. For more information, please see our Cookie Policy https://www.herbalife.co.uk/footer-pages/cookie-policy/.
What are my rights with respect to my personal information?
Depending on the applicable law, you may have various rights in respect to your personal information, such as a right of access, rectification, restriction of or objection to the processing of your personal information (including objecting to direct marketing and profiling activities), portability of your personal information to another controller and erasure of your personal information in certain circumstances (‘right to be forgotten’). Where you have given us consent to process your personal information, you have the right to withdraw your consent at any time, as explained above.
Some of our Sites allow you to review and update your personal information or cancel your membership of the service. Where this function is not available and for assistance with other personal information rights, please contact us here. Please note that these rights are subject to limitations set out in law.
If you do not want to receive advertising by e-mail or SMS, you will be given an opportunity to opt-out in the communications you receive.
If you have additional questions about this policy and our practices or if you have complaints about Herbalife’s use of your personal information, please contact us at:
Data Protection Officer – EMEA
HN Global Business Services Center Kraków Sp. z o.o.ul. Puszkarska 7M, 30-644 Kraków, Poland
privacy@herbalife.com
For users and members in the European Union, if you have concerns about Herbalife’s collection and use of your personal information that Herbalife cannot solve to your satisfaction, you have the right to file a complaint with the competent Supervisory Authority in your jurisdiction.
What about data security?
We maintain administrative, technical and physical safeguards designed to protect the personal information we obtain against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use. Personal information collected by Herbalife Sites is stored in secure operating environments that are not available to the public. Where necessary, the personal information is encrypted before you conduct your transaction, using appropriate secure technology.
Can Herbalife change this policy?
Herbalife may amend this policy from time to time. We will indicate at the top of the policy when it was most recently updated. We recommend that you visit our website periodically to be aware of the latest version of our policy.
What about links to third-party services?
Our Sites may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. Herbalife is not responsible for these third parties' information practices.
How can I contact the Herbalife controller of my data?
You may identify the Herbalife entity that is controller of your personal information by using the chart below based on your country of residence.
Austria | HERBALIFE INTERNATIONAL DEUTSCHLAND GmbH, Gräfenhäuser Straße 85., D-64293 Darmstadt, Germany |
Belgium | INTERNATIONAL BELGIUM S.A./N.V., Drukpersstraat 4. B-1000 BRUSSEL – Belgium |
Bulgaria | Herbalife Polska Sp. z o.o. Janki ul. Falencka 1B, 05-090 Raszyn (“Herbalife Polska”) |
Croatia | Herbalife d.o.o. Radnička cesta 39 - 10000 Zagreb, Croatia (“Herbalife Croatia”) |
Cyprus | HERBALIFE INTERNATIONAL GREECE S.A. 110 Pentelis Street, Marousi, 15126 Athens, Greece (“Herbalife Greece”) |
Czech Republic | HERBALIFE CZECH REPUBLIC s.r.o., Identification No. (IČO): 028 55 089, Karolinská 661/4, Karlín, 186 00 Praha 8, Czech Republic (“Herbalife Czech”) |
Denmark | Herbalife Denmark ApS, Hovedvagtsgade 6 |
Estonia | Filuet Baltica Ltd, Piedrujas 7a, Riga, LV-1073, Latvija (“Filuet”) |
Finland | Herbalife International Finland OY (PL 211, 00131 Helsinki, Finland |
France | HERBALIFE INTERNATIONAL FRANCE, S.A. , 3 rue Alexandre Volta B.P. 81020, 67451 MUNDOLSHEIM CEDEX |
French Polynesia | HERBALIFE INTERNATIONAL FRANCE, S.A. , 3 rue Alexandre Volta B.P. 81020, 67451 MUNDOLSHEIM CEDEX |
Germany | Herbalife International Deutschland GmbH, Gräfenhäuser Straße 85, 64293 Darmstadt, Germany |
Greece | HERBALIFE INTERNATIONAL GREECE S.A., 110 Pentelis, 151 26 Marousi, Athens, Greece |
Hungary | Herbalife Hungary Ltd., 1097 Budapest, Gubacsi út 6., Building “B” |
Iceland | Herbalife (U.K.), Limited., The Atrium, 1 Harefield Road, Uxbridge, Middlesex, UB8 1HB |
Ireland | Herbalife (U.K.) Limited, The Atrium, 1 Harefield Road, Uxbridge, Middlesex, UB81HB, United Kingdom |
Italy | Herbalife Italia S.p.A., Via Amsterdam 125, 00144 Roma, Italia |
Latvia | Filuet Baltica Ltd, Piedrujas 7a, Riga, LV-1073, Latvija (“Filuet”) |
Lithuania | Filuet Baltica Ltd, Piedrujas 7a, Riga, LV-1073, Latvija (“Filuet”) |
Macedonia | Herbalife d.o.o. Radnička cesta 39 - 10000 Zagreb, Croatia (“Herbalife Croatia”) |
Malta | Herbalife International Netherlands B.V., Postbus 8283, 3503 RG Utrecht, The Netherlands |
Netherlands | Herbalife International Netherlands B.V., Postbus 8283, 3503 RG Utrecht, The Netherlands |
Norway | Herbalife Norway Products AS, Fornebuveien 46-48, 1366 Lysaker |
Poland | Herbalife Polska Sp. z o.o., Al. Jerozolimskie 134, 02-305 Warszawa |
Portugal | HERBALIFE INTERNATIONAL S.A., Oeiras Lagoas Park Edifício 8 – 1º Piso 2740-244 Porto Salvo, PORTUGAL |
Romania | Herbalife RO SRL, Str.Arhitect Louis Blanc nr. 1, etajul 7, Sector 1, cod postal 011751, Bucuresti, Romania |
Serbia | Herbalife d.o.o. Radnička cesta 39 – 10000 Zagreb, Croatia (“Herbalife Croatia”) |
Slovak Republic | Herbalife Slovakia s.r.o., ID No: 47 742 445, Karadžičova 8/A, 821 08 Bratislava, Slovak Republic (“Herbalife Slovakia”) |
Slovenia | Herbalife d.o.o. Radnička cesta 39 - 10000 Zagreb, Croatia (“Herbalife Croatia”) |
Spain | Herbalife International de España S.A. |
Sweden | Herbalife Sweden AB, Box 556,101 31 Stockholm, Sweden |
Switzerland | Herbalife International Deutschland GmbH, Gräfenhäuser Strasse 85, 64293 Darmstadt, Germany |
United Kingdom | HERBALIFE (U.K.) LIMITED. The Atrium, 1 Harefield Road, Uxbridge, Middlesex, UB8 1HB. United Kingdom |
Furthermore, Herbalife Europe Ltd. is a controller of certain personal information for engagements with a limited number of third-party service-providers and Herbalife Europe Ltd. has appointed Herbalife International Luxembourg S.à.r.l. as its representative in the European Union. You may contact Herbalife International Luxembourg S.à.r.l. by writing to 16, Avenue de la Gare L-1610 Luxembourg or privacy@herbalife.com.
PLEASE READ THESE TERMS OF USE AND THE PRIVACY POLICY LOCATED AT http://www.herbalife.com/privacy-policy (“PRIVACY POLICY”), BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCT OR SERVICES FROM HERBALIFE.
These Terms of Use are an agreement (the “Agreement”) between Herbalife (U.K.) Limited., a company incorporated in England & Wales under company number 01710199 whose principal place of business is at The Atrium, 1 Harefield Road, Uxbridge, Middlesex, UB8 1HB (“Herbalife”, the “Company,” “we” or “us”) and you ("you" or "User"). We are the operator of this website and we can be contacted at this address or by email at InfoEmea@herbalife.com
This Agreement sets forth the legal terms and conditions governing your use of this website and your use of each Herbalife Independent Distributor’s platform and each web property forming part of this website (collectively referred to herein as the "Site") including in relation to the promotion or offering of any Herbalife goods or services on the Site (collectively referred to hereinafter as, “Offerings”). This Agreement also provides information on how to become a Herbalife Independent Distributor or Herbalife Preferred Customer.
Your use of the Site and all information, data, text, software, information, images, sounds or other materials contained therein, or your use or purchase of any Offerings, confirms your unconditional agreement to be bound by this Agreement and is subject to your continued compliance with the terms and conditions of this Agreement. If you do not agree to be bound by this Agreement, do not access or otherwise use the Site or participate in any of the Offerings.
This Agreement, together with the Herbalife Privacy Policy and any other terms and policies incorporated herein by reference (collectively, the "Other Policies"), constitute the entire agreement between you and us pertaining to the subject matter hereof and supersede all prior or other arrangements, understandings, negotiations and discussions, whether oral or written. No waiver of any of the provisions of this Agreement shall constitute a waiver of any other provisions hereof (whether or not similar), nor shall any such waiver constitute a continuing waiver unless otherwise expressly provided.
The information and features included in this Site are subject to change at any time without notice. By accessing or linking to this Site (to the extent linking is permissible), you assume the risk that the information on this Site may be changed or removed.
We reserve the right at any time to:
From time to time, we reserve the right, in our sole discretion, to modify, update, add to, discontinue, remove, revise or otherwise change any portion of this Agreement, in whole or in part, at any time. For changes to this Agreement that we consider to be material, we will place a notice on the Site by revising the link on the homepage to read substantially as "Updated Terms of Use" for a reasonable amount of time. If you provide information to us, access or use the Site or participate in any Offering in any way after this Agreement has been changed, you will be deemed to have read, understood and consented to and agreed to such changes. The most current version of this Agreement will be available on the Site and will supersede all previous versions of this Agreement.
Any typographical, clerical or other error or omission in any page posted on the Site shall be subject to correction or deletion (as appropriate) without any liability on our part. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material. The information on the Site is based on sources believed to be reliable; however, no assurances are provided to the user that information is accurate and complete.
The Site or the Offerings, in whole or in part, may be enhanced, modified or discontinued at our sole discretion. Any enhancements, additions or modifications to the Site or Offerings will be subject to this Agreement.
You must obtain access to the Internet and pay any service fees associated with such access to use the Site. In addition, you must provide all equipment necessary for you to access the Internet. You are and will remain solely responsible for the purchase, hookup, installation, loading, operation and maintenance of any hardware, software, telephone (cable or other) service, and the Internet access service to your personal computer and for all related costs. You are solely responsible for scanning your hardware and software for computer viruses and other related problems before you use them. We expressly disclaim, subject to Section 16 of this Agreement, any liability or responsibility for any errors or failures relating to the malfunction or failure of your hardware or software in connection with the use of the Site or Offerings.
You represent and warrant that you are eighteen (18) years of age or older, or if you are under the age of eighteen (18) you are at least the age of thirteen (13) and are accessing the Site with the knowledge and consent of your parent or legal guardian, who will also be deemed to have agreed to this Agreement. Certain features on this Site (including, but not limited to, user registration) and certain Offerings may be subject to heightened age and/or other eligibility requirements.
Herbalife products and the Herbalife business opportunity cannot be offered, shipped into or sold in any country outside of those countries that are previously authorised by Herbalife. For a list of such countries, please click here: Authorised Countries. Herbalife is expanding its sales into other markets, accordingly please check for updates periodically.
Herbalife® products and services are sold through Herbalife’s network of Independent Distributors. To purchase Herbalife® goods or services, you do not have to become a Distributor. Instead, you can purchase Herbalife® products from a Distributor or become a Herbalife Preferred Customer. If you are interested in purchasing products from a Distributor or becoming a Preferred Customer, please see the Product section of the Site. If, however, you are interested in starting your own business as a Herbalife Independent Distributor, please see the Business Opportunity section of the Site.
If you purchase any products or services through the Site then that purchase will be made subject to our terms of sale prevailing at the time of your purchase which you will be asked to accept as part of the ordering process. Herbalife has different terms of sale for its Distributors and for its Preferred Customers and Customers. Our terms of sale provide full details of your return and refund rights. Our terms of sale do not affect your statutory rights.
If you provide information to us through the Site, you agree to provide accurate, current and complete information where requested and you agree to maintain and update such information as appropriate. We will use and maintain any personal information that we collect through the Site in accordance with our Privacy Policy.
Forums, bulletin boards, chat rooms or other interactive areas that are or may be offered on the Site ("User Forums") are provided to give users a forum to express their opinions and share their ideas and information. The individual who posts content in the User Forums ("Community Content") is responsible for the reliability, accuracy, and truthfulness of such content, and we have no control over the same. Additionally, we have no control over whether any such posted material is of a nature that users will find offensive, distasteful or otherwise unacceptable and expressly disclaim any responsibility for such material.
We do not and cannot review every message posted by users in the User Forums, and are not responsible for the content of these messages or the views or opinions expressed by the users of the User Forums. Information disclosed in the User Forums is by design revealed to the public. We reserve the right, but are not obligated, to delete, move or edit content, in whole or in part, submitted by you to the Site for any reason in our sole discretion. In addition, we may delete, move, edit or disclose the contents of messages when it is required to do so by law or in a good faith belief that such action is necessary to protect and defend our rights and property or to protect the safety of our users or the public. In no event do we assume any obligation to monitor the User Forums or remove any specific material.
You understand that the uploading to and/or posting of any Community Content in any User Forum shall not be subject to any obligation of confidentiality on the part of Company, and we shall not be liable, subject to Section 16 of this Agreement, for any use or disclosure of any Community Content.
In consideration for providing you with access to use the User Forums and functionality, you agree to comply with the "Community Guidelines" set forth below. Without limiting our other rights and remedies, if you breach the Community Guidelines we may, at our sole discretion, permanently ban you from using the Site.
The Community Guidelines are that you will not:
We do not endorse the Community Content in the User Forums and specifically disclaim any responsibility or liability, subject to Section 16 of this Agreement, to any person or entity (including, without limitation, persons who may use or rely on such material) for any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character based upon or resulting from any Community Content provided through a User Forum.
By posting or uploading Community Content to any User Forum or submitting any other Community Content to us, you automatically grant (or warrant that the owner of such rights has expressly granted) us a perpetual, worldwide, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, sub-license, create derivative works from and distribute such materials or incorporate such Community Content into any form, medium, or technology now known hereafter devised throughout the universe in perpetuity. In addition, you warrant that the content as uploaded or posted by you does not breach any person's so-called publicity rights or "moral rights" or other similar or analogous rights under any applicable laws in any country or region of the world.
When using any e-mail address provided to you on or through the Site or other Offerings, you agree to use such email address in accordance with all applicable laws and not to transmit to any person or entity:
This Site and all of the content it contains, or may in the future contain, including but not limited to articles, opinions, other text, directories, guides, photographs, illustrations, images, video and audio clips and advertising copy, as well as the trademarks, copyrights, logos, domain names, code, trade names, service marks, patents and any and all copyrightable material (including source and object code) and/or any other form of intellectual property (collectively, the "Material") are owned by or licensed to us or other authorised third parties and are protected from unauthorised use, copying and dissemination by copyright, trademark, publicity and other laws and by international treaties.
Unless expressly permitted in writing by us, you shall not capture, reproduce, perform, transfer, sell, license, modify, create derivative works from or based upon, republish, reverse engineer, upload, edit, post, transmit, publicly display, frame, link, distribute, or exploit in whole or in part any of the Material. Nothing contained in this Agreement or on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Material in any manner without the prior written consent of us or such third party that may own the Material or intellectual property displayed on the Site.
UNAUTHORISED USE, COPYING, REPRODUCTION, MODIFICATION, PUBLICATION, REPUBLICATION, UPLOADING, FRAMING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING, DUPLICATING OR ANY OTHER MISUSE OF ANY OF THE MATERIAL IS STRICTLY PROHIBITED.
Any use of the Material other than as permitted by this Agreement will, subject to Section 16 of the Agreement, constitute a breach of this Agreement and may constitute copyright and/or patent infringement. You agree not to use the Material for any unlawful purposes and not to breach our rights or the rights of others. You agree not to interfere or permit any third party to interfere with the normal processes or use of the Site by other users, including without limitation by attempting to access administrative areas of the Site. You are advised that we will aggressively enforce our rights to the fullest extent of the law.
We may add, change, discontinue, remove or suspend any of the Material at any time, without notice and without liability. Herbalife, our logo, and the names of the products produced, marketed, sold or distributed by Herbalife, are trademarks and/or service marks of Herbalife International of America, Inc., or its affiliates. All other trademarks, service marks, and logos used on the Site or other Offerings are the trademarks, service marks or logos of their respective owners.
Certain areas of the Site may require registration or may otherwise ask you to provide information to participate in certain features or to access certain content. The decision to provide this information is purely voluntary and optional; however, if you elect not to provide such information, you may not be able to access certain content or participate in certain features of the Site.
If you register with the Site, you agree to accept responsibility, subject to Section 16 of this Agreement, for all activities that occur under your account, email or password, if any, and agree you will not sell, transfer or assign any account, any account rights or any Site issued email address. You are responsible for maintaining the confidentiality of your password, if any, and for restricting access to your computer so that others may not access the password protected portion of the Site or your Site issued email account using your name in whole or in part. We may, in our sole discretion, and at any time, with or without notice, terminate your access and membership, for any reason or no reason at all.
We are pleased to hear from users and welcome your comments regarding Herbalife’s services and products. Nevertheless, our long-standing company policy does not allow us to accept or consider creative ideas, suggestions, or materials other than those we have specifically requested (see below). While we value your feedback on our services and products, we request that you be specific in your comments on those services and products, and that you do not submit any creative ideas, suggestions, or materials. We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by us or our affiliates' professional staff might be, or seem to be, similar to their own creative work. Accordingly, we ask that you do not send us any original creative materials such as show designs, photographs, drawings, or original artwork.
If you send or post certain specific submissions at our request (e.g., via message boards or in connection with contests) or if you send us creative suggestions, ideas, notes, photographs, drawings, concepts, or any other information (each, a "Submission" and collectively, the "Submissions") despite our request that you do not send us any unsolicited Submissions or other creative materials, the Submission will be treated as non-confidential and non-proprietary in each instance. For purposes of this Paragraph, all Community Content shall be deemed included in the definition of Submissions. None of the Submissions shall be subject to any obligation of confidence on the part of us, and we shall not be liable for any use or disclosure of any Submissions. Any Submission may be used by us without restriction for any purpose whatsoever, including, without limitation, reproduction, disclosure, transmission, publication, broadcast or posting, and you hereby irrevocably waive, release and give up any claim that any use of such Submission breaches any of your rights, subject to Section 16 of this Agreement, including, without limitation, copyrights, trademarks, moral rights, privacy rights, proprietary or other property rights, publicity rights, or right to credit for the material or ideas.
We shall have and are irrevocably granted the right, but not the obligation, to reproduce, modify, adapt, publish, broadcast, license, perform, post, sell, translate, incorporate, create derivative works from, distribute and otherwise use the Submission in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, without according you any compensation or credit. By submitting a Submission to this Site or us, you represent that such Submission is original with you and does not breach or infringe upon the rights of any third parties, including, without limitation, any intellectual property rights and rights of publicity and/or privacy. All Submissions to the Site and/or us shall be our sole property and will not be acknowledged or returned. You agree and understand that we are not obligated to use any Submission you make to the Site or us and you have no right to compel such use.
You hereby acknowledge and agree that your relationship with us is not a confidential, fiduciary, or other special relationship, subject to Section 16 of this Agreement, and that your decision to submit any material to us does not place us in a position that is any different from the position held by members of the general public with regard to your Submission. You understand and acknowledge that we have wide access to ideas, stories, designs, and other literary materials, and that new ideas are constantly being submitted to us or being developed by our own employees. Many ideas or stories may be competitive with, similar or identical to your Submission in theme, idea, plot, format or other respects. You acknowledge and agree that you will not be entitled to any compensation as a result of our use of any such similar or identical material. Finally, you acknowledge that, with respect to any claim you may have relating to or arising out of an actual or alleged exploitation or use of any material you submit to the Site and/or us, the damage, if any, thereby caused will not be irreparable or otherwise sufficient to entitle you to injunctive or other equitable relief or to in any way enjoin the production, distribution, exhibition or other exploitation of any production based on or allegedly based on the material, and your rights and remedies in any such event shall be strictly limited to the right to recover damages, if any, in an action at law, subject to Section 16 of this Agreement.
Herbalife respects the intellectual property of others and we ask our users to do the same.
If you believe that any Community Content infringes the copyright in a work that is owned or controlled by you or if you believe that your work has been copied in a way that constitutes copyright infringement, please promptly notify by email at InfoEmea@herbalife.com and please provide us with the following information in writing to the extent that it is available to you:
Please understand that reporting a concern about Site content does not guarantee that it will be removed from the Site.
This Site may contain free prize draws, contests or other promotions that require you to send material or information about yourself. Please note that prize draws, contests or promotions offered via the Site may be, and often are, governed by a separate set of rules that, in addition to describing such prize draw, contest or promotion, may have eligibility requirements, such as certain age or geographic area restrictions, terms and conditions governing the use of material you submit, and disclosures about how your personal information may be used. It is your responsibility to read such rules to determine whether or not you want to and are eligible to participate, register and/or enter. By entering any such prize draw, contest or other promotion, you agree to comply with abide by such rules and the decisions of the sponsor(s) identified therein, which shall be final and binding in all respects.
We may provide links to third party web sites or resources. Our provision of such links is not an endorsement of any information, product or service reached through such link. We are not responsible for the content or performance of any portion of the Internet including other World Wide Websites to which the Site may be linked for from which the Site may be accessed. You are requested to inform us of any errors or inappropriate material found on Websites to which this Site is or may be linked.
Although we attempt to maintain the integrity of the Site and other Offerings, we make no guarantee as to the accuracy or completeness of the Site or other Offerings. If you believe that you have discovered an error in the Site or other Offerings, please contact us on 0345 056 0606 or email InfoEmea@herbalife.com and include, if possible, a description of the error, its URL location and your contact information. We will make reasonable efforts to address your concerns.
YOU UNDERSTAND AND AGREE THAT THIS SITE AND ALL MATERIAL AND INTELLECTUAL PROPERTY CONTAINED ON IT ARE DISTRIBUTED "AS IS" "AS AVAILABLE" "WITH ALL FAULTS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE OR THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. YOU MAY HAVE OTHER RIGHTS, WHICH VARY BY JURISDICTION.
WE DO NOT EXCLUDE OR LIMIT IN ANY WAY OUR LIABILITY TO YOU WHERE IT WOULD BE UNLAWFUL TO DO SO. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION. SUBJECT TO THE FOREGOING, YOU AGREE THAT WE AND OUR PARENTS, AFFILIATES, SUBSIDIARIES, LICENSORS AND ASSIGNS, AND EACH OF THEIR RESPECTIVE EMPLOYEES, OFFICERS AND DIRECTORS (COLLECTIVELY, THE "RELEASED PARTIES"), ARE NOT LIABLE TO YOU FOR DAMAGES OF ANY KIND, WHETHER BASED IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OR RESULTING IN ANY WAY FROM OR IN CONNECTION WITH THIS SITE, THE OFFERINGS, THE USER FORUMS, THE MATERIAL, OR ANY ERRORS OR OMISSIONS IN ITS TECHNICAL OPERATION OR THE MATERIAL, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORISED ACCESS TO, THIS SITE OR ITS RELATED INFORMATION OR PROGRAMS.
USE OF THE SITE IS PROVIDED TO YOU FREE OF CHARGE AND NOTWITHSTANDING ANY OTHER PROVISION IN THIS AGREEMENT, IN NO EVENT AND UNDER NO CIRCUMSTANCES WILL THE RELEASED PARTIES BE LIABLE TO YOU FOR ANY REASON OR ANY CAUSE OF ACTION WHATSOEVER IN AN AMOUNT GREATER THAN FIFTY DOLLARS ($50). SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES AND CONDITIONS, AND/OR THE DISCLAIMER OF SOME TYPES OF DAMAGES, SO SOME OF THE ABOVE MIGHT NOT APPLY TO YOU.
We make no representation or warranty whatsoever regarding the completeness, accuracy, currency or adequacy of any information, facts, views, opinions, statements or recommendations contained on this Site, in any Offering and/or the Material. Reference to any product, process, publication or service of any third party by trade name, domain name, trademark, service mark, logo, manufacturer or otherwise does not constitute or imply its endorsement or recommendation by us. Views and opinions of users of this Site do not necessarily state or reflect those of Herbalife. Users are responsible for seeking the advice of professionals, as appropriate, regarding the information, opinions, advice or content available at this Site.
The Internet may be subject to breaches of security. We are not responsible for any resulting damage to any user's computer from any such security breach, or from any virus, bugs, tampering, unauthorised intervention, fraud, error, omission, interruption, deletion, defect, delay in operation or transmission, computer line failure or any other technical or other malfunction. You should also be aware that email submissions over the Internet may not be secure, and you should consider this before submitting any information to anyone over the internet. We make no representation or warranty whatsoever regarding the suitability, functionality, availability or operation of this Site. This Site may be temporarily unavailable due to maintenance or malfunction of computer equipment.
BY USING THIS SITE YOU AGREE TO INDEMNIFY, DEFEND AND HOLD THE RELEASED PARTIES HARMLESS FROM AND AGAINST ANY THIRD PARTY CLAIMS, ALLEGED CLAIMS, DEMANDS, CAUSES OF ACTION, JUDGMENTS, DAMAGES, LOSSES, LIABILITIES, AND ALL COSTS AND EXPENSES OF DEFENSE, INCLUDING, WITHOUT LIMITATION, REASONABLE LEGAL COSTS, ARISING OUT OF OR RELATING TO: YOUR BREACH OF YOUR REPRESENTATIONS, WARRANTIES, COVENANTS OR AGREEMENTS HEREUNDER; YOUR BREACH OF THIS AGREEMENT OR ANY LAW; YOUR USE OF THIS SITE AND/OR THE MATERIAL IN BREACH OF THIS AGREEMENT; INFORMATION OR MATERIAL POSTED OR TRANSMITTED THROUGH YOUR COMPUTER OR MEMBERSHIP OR DISTRIBUTORSHIP ACCOUNT, EVEN IF NOT SUBMITTED BY YOU, THAT INFRINGES ANY COPYRIGHT, TRADEMARK, TRADE SECRET, TRADE DRESS, PATENT, PUBLICITY, PRIVACY OR OTHER RIGHT OF ANY PERSON OR DEFAMES ANY PERSON; ANY MISREPRESENTATION MADE BY YOU; AND/OR OUR USE OF YOUR INFORMATION. YOU WILL COOPERATE AS FULLY AND AS REASONABLY REQUIRED IN COMPANY'S DEFENSE OF ANY CLAIM. COMPANY RESERVES THE RIGHT, AT ITS OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, AND YOU SHALL NOT IN ANY EVENT SETTLE ANY SUCH MATTER WITHOUT OUR WRITTEN CONSENT, SUBJECT TO SECTION 16 OF THIS AGREEMENT.
We will determine, subject to Section 16 of this Agreement, your compliance with this Agreement in our sole discretion and our decision shall be final and binding. Any breach of this Agreement may result in restrictions on your access to all or part of the Site (including any Web Property or email address provided by the Site) and may be referred to law enforcement authorities. No waiver of any of this Agreement shall be of any force or effect unless made in writing and signed by a duly authorised officer of Herbalife. We reserve the right to modify or discontinue this Site, or any portion thereof (including, without limitation, any particular Web Property that resides on the Bizwork Platform) without notice to you or any third party. Upon termination of your membership, distributorship, or access to the Site, or upon demand by Herbalife, you must destroy all materials obtained from this Site and all related documentation and all copies and installations thereof. You are advised that we will aggressively enforce our rights to the fullest extent of the law.
If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of this Agreement, which will remain in full force and effect. The section titles in this Agreement are for your convenience only and do not have any legal or contractual effect.
If you access the Website from a location outside the United Kingdom, you are responsible for compliance with all local laws We operate and administer the Site in the United Kingdom. Information contained on this Site may not be appropriate or available for use in any other locations outside the United Kingdom, and access to this Site from territories where the content or products or services shown on the Site may be illegal is prohibited. If you choose to access the Site or other Offerings from locations outside of the United Kingdom, you are responsible for compliance with local laws if, and to the extent that, such local laws are applicable.
All software used on the Site or other Offerings is subject to U.S. export controls. No such software may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Burma, Democratic Republic of the Congo, Ivory Coast, Iraq, Libya, North Korea, Iran, Syria, Sudan, Venezuela or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading or using any such software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
We reserve the right, in our sole discretion, to limit the availability of the Site or other Offerings to any person, geographic area or jurisdiction at any time.
This Agreement shall be governed and construed in accordance with English law.
Any dispute between you and us must be brought before the courts of competent jurisdiction within ninety (90) days after the occurrence of the facts giving rise to the cause of action, otherwise the cause shall be forever barred.
We and You hereby consent and submit to the exclusive jurisdiction of the English courts for any cause of action relating to or arising under this Agreement or the Site; provided that if you are a consumer then this provision is subject to any applicable law which may grant you the right to bring an action in the courts of your country of residence where that right may not lawfully be excluded or contractually waived by the terms of this Agreement.
This Section 20 applies subject to the provisions of Section 16 of this Agreement.
If you have any questions, comments or concerns about our Site, any Offerings or this Agreement, you may contact us on 02035350908 or email InfoEmea@herbalife.com
Last Revised on 27th July 2021.